Privacy Policy & Terms of Service

1. Introduction

RiverLand Enterprises of Mississippi, LLC ("Company," "we," "our," or "us"), doing business as RiverLand Roofing, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://riverlandroofing.com) or engage with our services.

By using our website or services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

2. Information We Collect

A. Personal Information

We collect personal details when you:

  • Request a quote, submit an inquiry, or schedule a service.

  • Communicate with us via phone, text, email, or online forms.

  • Opt in to receive promotional offers, updates, or service notifications.

This may include:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Details about your roofing or exterior service needs

B. Non-Personal Information

When you interact with our website, we may automatically collect:

  • Browser type and device information.

  • IP address and approximate location.

  • Pages visited, time spent, and navigation patterns.

  • Cookies and tracking technologies to improve your experience.

3. How We Use Your Information

We may use your information to:

  • Provide and manage roofing, siding, gutter, and other services.

  • Respond to inquiries and provide estimates.

  • Send appointment confirmations, reminders, and service updates.

  • Send marketing communications (only if you have explicitly opted in).

  • Improve our website and customer experience.

  • Comply with legal obligations.

4. Text Message & Phone Call Communications

A. Service-Related Communications

By providing your phone number, you consent to receive text messages and calls from us regarding:

  • Appointment reminders

  • Service updates

  • Estimates and invoices

  • Customer care messages

These messages are essential for providing services and do not require separate opt-in.

B. Marketing Communications

Marketing text messages require explicit opt-in consent and are not required to receive services. Customers can opt in by:

  • Checking an unchecked box on our web form.

  • Replying YES to a confirmation text.

  • Signing a separate agreement specifically for marketing messages.

C. Opt-Out Instructions

You can opt out of text messages at any time by:

  • Replying STOP to any message.

  • Contacting us at info@riverlandroofing.com.

  • Adjusting your communication preferences in your account settings.

Once you opt out, you will no longer receive text messages unless you re-subscribe by replying START or contacting us. Standard message and data rates may apply.

D. SMS Consent & Data Protection

  • Message Frequency: "Message frequency varies."

  • No Third-Party Sharing: "We do not share, sell, or transfer SMS opt-in data with third parties for marketing or promotional purposes."

  • Opt-In Not Required for Services: "Opting into SMS messaging is not a condition of purchase."

  • Data Security: "We store and secure SMS opt-in data in compliance with industry standards."

5. Data Protection & Security

We implement industry-standard security measures to protect your data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our website and services constitutes acceptance of the updated policy.

7. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: info@riverlandroofing.com

  • Oxford Office: 1015 North Lamar Boulevard, Oxford, MS 38655

  • Clarksdale Office: 1378 Desoto Avenue, Clarksdale, MS 38614

  • Phone: 662-644-4297

Last Revised: March 6, 2025